Résumé

Brittany Anderson                                                                                                           (205)520-6535

7310 Colony Park Drive   Birmingham, AL 35243                                       BrittanyAnderson389@gmail.com

Professional Profile

My background includes customer service, supervisory experience, and customer and office skills.

·       Assisting patrons in locating items

·       Assist patrons on troubleshooting

·       Knowledge of Microsoft Office Applications

·       Strives for customer satisfaction

·       Flexible Schedule

·       Familiar with Office Environment

·       Strong Ethics

·       Team Player

·       Quick Learner

·       Great Work Ethic

·       Excellent Written and Personal Communications Skills

·       Work Well under pressure

Work History

Library Assistant                       Hoover Public Library                                          08/05-present

Patricia Guarino                                           Hoover, AL

Assistant Director/Supervisor

205-444-7828

Nursery Care Worker                 Lady of America                                                  08/03-07/05

Shane Rodriquez                                           Hoover, AL

Owner/Manager

205-403-0043

Work Experience

Responsibilities

·       Library Assistant

• ·       Customer Service
• ·       Assist patrons on troubleshooting ebooks, downloadable audiobooks, website navigation, and computer problems
• ·       Process materials
• ·       Add records to the catalog
• ·       Create new budget and payroll records into Excel
• ·       Create artwork for materials
• ·       Create lists of monthly purchases
• ·       Track Budget purchases
• ·       Purchase supplies for department
• ·       Train new employees on processing
• ·       Answering and responding to phone calls and emails
• ·       Inserting data from payroll
• ·       Scanning artwork and creating PDF files for website
• ·       Assist Spanish speakers fill out forms
• ·       Work in other departments when necessary
• ·       Unpack and stack materials
• ·       Assist staff with programs

Education

Masters MLIS                                       University of Alabama                                               01/11-present

                                                                  Tuscaloosa, AL

History B.A.                                          Universityof Alabama at Birmingham                     06/10

                                                                 Birmingham, AL

High School Diploma                        Hoover High School                                                     05/05

                                                                Hoover, AL

References

Nancy Klasterka                                  Library Specialist/ Co-Worker

205-444-7820

Betsy Sidwell                                         Library Specialist/ Co-Worker

205-444-7820

Shannon Haddock                                 Library Specialist/ Co-Worker

205-444-7820

Sally Sizemore                                      Library Specialist/ Co-Worker

205-444-7840